Last Updated: September 6, 2026
Your Privacy Matters
A Quality Handyman LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aqualityhandyman.com and use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account or register for our services
- Request a quote or schedule a service
- Contact us through our website or phone
- Subscribe to our newsletter
- Make a payment
Information collected may include:
- Name, email address, phone number
- Service address and billing address
- Payment information (processed securely via Stripe)
- Service history and preferences
- Photos of work areas (before/after)
Automatically Collected Information
When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and pages viewed. This helps us improve our website and services.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your appointments and payments
- Send you service confirmations, updates, and reminders
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Comply with legal obligations
- Protect against fraud and unauthorized access
3. SMS / Text Messaging Program
If you check the optional SMS consent box on one of our website forms (free-estimate, contact, booking, instant estimate, commercial quote, or account registration), you agree to receive text messages from A Quality Handyman LLC regarding estimates, appointments, scheduling, job updates, payments, and customer service. The checkbox is unchecked by default, is never required to submit a form, and consent is not a condition of purchase.
- Message types: service and customer-care messages only. We do not send marketing or promotional texts under this consent.
- Frequency & cost: message frequency varies; message and data rates may apply.
- Opt out: reply STOP at any time, call (505) 219-7816, or email admin@aqualityhandyman.com. Reply HELP for help. Opt-outs are honored immediately.
- What we record: your phone number, the date/time of consent, the form used, and the consent language shown — stored separately from your form submission as proof of opt-in, and updated when you opt out.
- No sharing for marketing: mobile phone numbers and SMS consent are not sold or shared with third parties or affiliates for their marketing purposes. Messages are delivered through our SMS service provider solely to send you the messages described here.
Full program details: .
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
With trusted third parties who assist in operating our website and conducting business (e.g., payment processors, email services)
Legal Requirements
When required by law or to protect our rights and safety
Business Transfers
In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your personal information:
Encryption
All data transmitted is encrypted using SSL/TLS technology
Secure Storage
Data stored in encrypted databases with access controls
Payment Security
PCI-DSS compliant payment processing via Stripe
Regular Audits
Security practices reviewed and updated regularly
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications, or reply STOP to end text messages
- Restriction: Request limitation of data processing
To exercise any of these rights, please contact us at admin@aqualityhandyman.com. We will respond within 30 days.
7. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising CCPA rights
Note: We do not sell your personal information.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
9. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
For privacy-related questions or to exercise your rights:
A Quality Handyman LLC
Attn: Privacy Officer
Serving Albuquerque & the greater metro area
(Service-area business — no public walk-in location)
Phone: (505) 219-7816
Email: admin@aqualityhandyman.com
