Privacy Policy

Last Updated: February 14, 2026

Your Privacy Matters

A Quality Handyman LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aqualityhandyman.com and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Create an account or register for our services
  • Request a quote or schedule a service
  • Contact us through our website or phone
  • Subscribe to our newsletter
  • Make a payment

Information collected may include:

  • Name, email address, phone number
  • Service address and billing address
  • Payment information (processed securely via Stripe)
  • Service history and preferences
  • Photos of work areas (before/after)

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and pages viewed. This helps us improve our website and services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your appointments and payments
  • Send you service confirmations, updates, and reminders
  • Respond to your inquiries and provide customer support
  • Send promotional communications (with your consent)
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

With trusted third parties who assist in operating our website and conducting business (e.g., payment processors, email services)

Legal Requirements

When required by law or to protect our rights and safety

Business Transfers

In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your personal information:

Encryption

All data transmitted is encrypted using SSL/TLS technology

Secure Storage

Data stored in encrypted databases with access controls

Payment Security

PCI-DSS compliant payment processing via Stripe

Regular Audits

Security practices reviewed and updated regularly

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of data processing

To exercise any of these rights, please contact us at Paolo@aqualityhandymanservice.com. We will respond within 30 days.

6. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising CCPA rights

Note: We do not sell your personal information.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

For privacy-related questions or to exercise your rights:

A Quality Handyman LLC

Attn: Privacy Officer

300 Menaul Blvd NW Ste A

Albuquerque, NM 87107

Phone: (505) 219-7816

Email: Paolo@aqualityhandymanservice.com

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